Where the opt-in happens
End users opt in when enabling multi-factor authentication in their Akili account security settings at app.akili.io. The user enters their mobile number and checks a box that reads:
“I agree to receive one-time passcodes by SMS from Akili. Message and data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help.”
The box is unchecked by default and is separate from acceptance of the Terms of Service. The Send verification code button stays disabled until it is checked. Because the enrollment screen sits behind authentication, the form is reproduced below.
Consent is used only for authentication messages — Akili does not send marketing or promotional texts to this number. You can opt out at any time by replying STOP or by removing your number here. See our Privacy Policy and SMS Terms.
Program details
- Program name
- Akili account verification
- Message content
- One-time passcodes for sign-in and enrollment. No marketing.
- Message frequency
- Varies — one message per sign-in or enrollment attempt.
- Rates
- Message and data rates may apply.
- Opt out
- Reply STOP to any message, or remove your number under Settings → Security.
- Help
- Reply HELP to any message, or reach us through the contact page.
Carriers are not liable for delayed or undelivered messages. This section serves as the SMS terms for the Akili account verification program.
How your number is used
A mobile number added for two-factor authentication is used to deliver passcodes and for nothing else. It is not used for marketing or promotional messages, and it is not shared with third parties for marketing. Removing the number under Settings → Security ends the messages immediately, as does replying STOP.
For how Akili handles account data more broadly — encryption at rest, the audit trail, and tenant isolation — see Security & trust.